Establish and operate a mandatory occurrence reporting system
BlockPro Mandatory occurrence reporting system with QR code

Mandatory occurrence reporting system

Everything you need to comply with mandatory occurrence reporting requirements under the Building Safety Act.

What do you need to do?

Principal accountable persons must set up and maintain a system to report building safety incidents and risks for high-rise blocks they are responsible for – known as a mandatory occurrence reporting (MOR) system.

Reportable incidents are those that relate to the spread of fire, fire safety or structural failure that have caused, or if not remedied are likely to cause:

  • the death of a significant number of people
  • serious injury to a significant number of people

 

The principal accountable person must:

  • Establish and operate a system for residents and others to report safety occurrences to the accountable persons
  • Publish a mandatory occurrence reporting policy
  • Notify the Building Safety Regulator (BSR) of any notifiable incidents
  • Submit a report within 10 days of the incident being identified
  • Review the system regularly to ensure it remains effective

 

Note: Applicable incidents must be reported even if they are remedied immediately.

For further information, visit the governments guidance page here.

The principal designer and principal contractor must establish and operate a mandatory occurrence reporting (MOR) system, during:

  • construction of a new higher-risk building
  • work on an existing higher-risk building, unless the work consists only of exempt work or emergency repairs
  • work on an existing higher-risk building that causes it to stop being a higher-risk building
  • work on an existing building that will make it a higher-risk building

 

Reportable incidents are those that relate to the spread of fire, fire safety or structural failure that have caused, or if not remedied are likely to cause:

  • the death of a significant number of people
  • serious injury to a significant number of people

 

For design work, a building safety risk is an aspect of the design related to structural integrity or fire risk, which if built could cause death or serious injury to a significant number of people.

Principal designers and principle contractors must:

  • Establish and operate an MOR system for prompt reporting by designers and contractors working on the project; and others who periodically visit the work site
  • The system must be operational before construction or building work begins
  • Maintain and operate the system throughout the project
  • Share information about how the system works with designers, contractors and others working on the project, before they begin any work; anyone who enters the work site, as soon as possible; BSR, when requested
  • Promptly review the reports submitted on the system and decide if any action is needed
  • Notify the Building Safety Regulator (BSR) of any notifiable incidents
  • Submit a report within 10 days of the incident being identified

 

Note: Applicable incidents must be reported even if they are remedied immediately. The only exception is when a principal contractor remedies issues to ongoing building work, which are unlikely to risk significant numbers of death or serious injury.

For further information, visit the governments guidance page here.

How it works

1. Quick and easy set-up

Set-up takes as little as 24-hours and includes the system itself, ready-to-print material for on-site use and an MOR policy template.

2. Scan to report incidents

Use your custom QR code or URL within correspondence or on printed material to allow for instant reporting by residents, designers, contractors or any other building user.

Similarly, for occupied blocks, the Building Safety Act stipulates residents and others should have access to a complaints system to raise concerns about something that could cause a building safety incident.

BlockPro integrates such a system which runs alongside the mandatory occurrence feature.

3. Get notified and review submissions

Notifications are automatically sent via email to any pre-set recipient for review and action, along with a logged copy of the submission in your dashboard.

4. Keep a log and track progress

Keep track of all reported incidents and Building Safety Regulator (BSR) notifications and reports, including current status and reference numbers.
BlockPro Mandatory occurrence reporting system

What's included?

Mandatory occurrence reporting system

Allow all residents, accountable persons and others who use the building to instantly report safety incidents.

Mandatory occurrence reporting plan/ policy template

Use our template or create your own.

Ready-to-print site material

Use the supplied QR code on printed media – for example signage in common parts. Either in your own designs or our pre-made template.

Unlimited email recipients

Choose who gets included on email notifications.

Automated reminders

Mandatory occurrence reporting reminders include:

  • Reporting incidents to the BSR
  • Periodic reviews of the system
  • To circulate new policies whenever new versions are created

24-hour set-up

Get up and running quickly.
Building Safety Act

Integrated resident engagement system

BlockPro includes tools to make resident engagement fast and simple.

Comply with requirements under the Building Safety Act and Fire Safety (England) Regulations 2022 for occupied high-rise residential blocks.

What else does BlockPro do?

BlockPro dashboard

Resident engagement

BlockPro includes tools to handle resident engagement requirements, including:

  • Send notifications, create polls, gather opinions and store responses
  • Automatically circulate mandatory documents
  • Keep a log of resident profiles
  • Provide resident and third-party access to H&S records
  • Automated reminders
BlockPro dashboard

Golden thread compliance

Use BlockPro as your golden thread of information for occupied high-rise residential blocks.

Block information is:

  • kept digitally
  • kept securely
  • a building’s single source of truth
  • available to people who need the information to do a job
  • available when the person needs the information
  • presented in a way that person can use.
BlockPro dashboard

Track and record day-to-day management tasks

Track and store budgets, accounts, insurance policy documents and other important reports, certificates and files.

Track supplier contracts, service visits, utilities, insurance claims and more.

Fast, reliable and secure

BlockPro is built on Amazon Web Services – compliant with certifications such as SOC 2, CSA, ISO 27001, and more.

Unlimited premium support

If you get stuck, we’re here to help via email, telephone or video call. Alternatively, you can submit a support ticket from within your dashboard without having to leave the page you’re on.

Cancel anytime, with no minimum contract

If BlockPro isn’t for you, you’re free to leave with no minimum contract. Plus, your data belongs to you so you can take it with you.

Get started

Option 1

Mandatory occurrence reporting system only

£20 + VAT

per month, per higher-risk block

Option 2

Full BlockPro suite

£80 + VAT

per month, per higher-risk block

BlockPro Mandatory occurrence reporting system with QR code
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